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Keeping You Safe at the ATM

Last week (Sept. 17-23), one of our ATM servicing partners experienced an issue that led to some ATM outages in the area, including all Fort Financial ATMs. While this partner was able to assure all impacted financial institutions that no member data was affected, we have added additional safeguards to our ATMs to protect against any potential problems from the outage.

New branch rendering

Southwest Fort Wayne Branch Update

Coming soon to the Parkwest Plaza! We're excited to continue to serve you at our new branch starting Monday, April 24. The new branch, located at 3850 West Jefferson Blvd., is scheduled to open at 9 am. Join us the week of April 24 for refreshments and Fort Financial giveaways as we celebrate the grand opening of our newest branch!

person writing a check

Updating Corporate Address for Bill Pay Services

Fort Financial members; with the recent move of our corporate headquarters, we wanted to alert our members who utilize bill pay services (non-ACH transfers or payments) with other financial institutions to verify the address that physical checks are sent to. All payments should be sent to 8815 Lima Road, Fort Wayne, IN 46818.

branch lobby

2023 Annual Business Meeting Notice

Fort Financial will hold its Annual Business Meeting on Tuesday, March 21, 2023 at 4:00 p.m. at our corporate office at 8815 Lima Road, Fort Wayne, Indiana. The event is free to all Fort Financial members. To reserve your seat, please call 260.432.1561 or e-mail Kelly Moore at Fort Financial’s Nominating Committee is currently accepting applications to fill two available positions on our Board of Directors. There will not be dinner or entertainment at the business meeting.

credit card designs

Card Delays and Issues

February 2, 2023 update: Our card processor has been catching up with orders and all February debit card reissues were shipped out on January 31 and members will have their cards in hand before the end of the month. Lost/stolen replacement cards are still taking up to four weeks to get to members, but things have been improving.

We wanted to make you aware of service issues we are experiencing with our card processor. Due to a shortage in card chips, plastic and labor, the time it takes to get a new credit or debit card to members is now 4-6 weeks instead of the standard 7-10 business days. This delay affects new cards as well as reissues and lost/stolen replacement cards.

These issues and delays are affecting numerous financial institutions, even those who have instant issue card services, and is not limited to Fort Financial or credit unions in general.

New look to

On Tuesday, October 11th, you’ll notice a new look to our website, Every decision about the design and functionality of the site has been made with you in mind. We want to help you find the information and tools you need easily and quickly.

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Celebrating 75 Years

We’ve come a long way since our founding on December 7, 1946. Even though a lot has changed, our commitment to serving your best interests remains.

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Fort Financial Logo

New look coming April 5th

Last year, we initiated a brand study to ensure that our image correctly reflected our brand and our commitment to serving you, our members.

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2021 Annual Meeting

Join us for our annual meeting on Thursday, March 18 at 4:00 p.m. at our corporate office in Fort Wayne, Ind.

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