Welcome! Thanks for stopping by our careers page to learn about launching your career with Fort Financial.
Our employees are the key differentiator to our success. Our priority is to hire, develop and build a highly engaged and talented workforce to design solutions that address the changing landscape of the finance and banking industry. We have been helping our members fortify their futures for more than 75 years, and we are committed to being an employer of choice for our employees.
If you thrive in a community-focused environment that is driven to delight their members and exceed their expectations, Fort Financial may be the team for you!
Fort Financial employees enjoy these benefits:
- Medical, dental, vision and life insurance
- Short-term and long-term disability insurance
- Pension and 401k
- Paid time off (PTO)
- Paid holidays
- Paid community volunteer time
- Educational reimbursement
- Professional development opportunities
Hear From Our Employees
Why do you love Fort Financial?
Why is Fort Financial a great place to work?
What does "Fortify your life" mean to you?
Current Openings
Location:
Fort Wayne, Indiana (Corporate Office)
Job Summary:
As a Lending Solutions Representative, you will play a critical role in underwriting Member loan applications within a prescribed loan authority by analyzing the borrower’s credit profile, collateral and capacity to repay the proposed loan obligation. In addition, provides general credit union information on all credit union services and policies, interest rates, terms of loans, dividends and interest computations, and insurance coverages. The ideal candidate will possess strong organizational skills, a thorough understanding of lending procedures and process, and a commitment to delivering exceptional service to our members.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities:
- Ensures that the Lending Solutions / Indirect Lending policies and procedures best serve the credit union and its members.
- Keeps informed of current and acceptable underwriting practices.
- Performs all aspects of loan servicing requests and works closely with loan officers to answer specific loan questions, to answer specific conditions or documentation requested and to resolve problems.
- Ensures approved loans are properly documented, liens perfected, and all paperwork properly completed.
- Ensures Indirect loan funding is handled in a timely manner with proper documentation and compliance.
- Recommends loan alternatives to loan officers, as necessary.
Desired Qualifications:
- Required Experience: 3 - 5 years of experience in loan processing or a related role.
- Required Education: High School Diploma/GED or Equivalent.
Location:
Fort Wayne, Indiana (Corporate Office)
Job Summary:
As the Helpdesk Specialist, you will be responsible for ensuring the functionality, maintenance, and security of all credit union devices. You will troubleshoot and resolve technical issues while providing additional support to your teammates in helpdesk operations, core system processing, and phone systems administration. This role also involves collaborating on projects and delivering excellent service support to internal and external stakeholders.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities & Qualifications:
- Support helpdesk functions and serve as a first point of contact for support requests.
- Set up, install, and configure software.
- Maintain, repair, and upgrade technological equipment or peripheral devices.
- Troubleshoot and resolve helpdesk issues with the team in a timely manner.
- Assist the team by performing regular backups to safeguard data using the batch automation system.
- Ensure that phone system is functioning properly and recommend enhancements when needed.
- Rotate on-call duties with assigned IT staff as scheduled, including emergencies, nights, holidays, and weekends.
- Keep abreast of emerging technologies and best practices in helpdesk management.
- 0-1 years job related experience required
- Associate degree or achievement of formal certifications recognized in the industry as equivalent
Location:
Fort Wayne, Indiana (Corporate Office)
Job Summary:
As a Mortgage Loan Processor, you will play a critical role in managing and processing mortgage applications from initial submission through to final approval, funding, and servicing. Your role will be to ensure that all documentation is accurate, complete, and in compliance with lending regulations. You will work closely with mortgage underwriters, loan originators, and members, providing excellent service and support throughout the entire mortgage process. The ideal candidate will possess strong organizational skills, a thorough understanding of mortgage lending procedures, and a commitment to delivering exceptional service to our members.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities:
- Act as a liaison between the credit union, applicants, and our mortgage partners.
- Provide guidance and answer questions for prospective loan applicants.
- Ensure compliance with regulatory requirements and internal policies throughout the processing cycle.
- Review and verify all loan documentation for accuracy and completeness which include any or all required disclosures and supporting documentation.
- Address and resolve any issues or discrepancies that arise during the mortgage processing phase.
- Obtain missing documentation needed as determined by the loan approval.
- Review loan packages for closing, ensuring all conditions are met for funding.
- Keep up to date with all program guidelines and changes for each product provided by the credit union, investors, and PMI companies.
- Maintain education requirements as set forth by the SAFE Act and/or other applicable regulations, continuing education as required and NMLS licensing requirements.
Desired Qualifications:
- Required Experience: 1-3 years of experience in mortgage processing or a related role.
- Preferred Experience: Prior experience with FHA, VA, and USDA loans.
- Required Education: High School Diploma/GED or Equivalent.
Location:
Fort Wayne, Indiana (Corporate Office)
Job Summary:
The Marketing Generalist plays a crucial role in supporting a diverse range of marketing activities and initiatives, with a strong emphasis on custom creative design. This position involves executing day-to-day marketing tasks, administering digital content, and assisting the Marketing Coordinator with both internal and external communications. The ideal candidate will possess a strong creative flair, a solid understanding of marketing and design software, and a willingness to learn and collaborate with the team.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Key Job Responsibilities:
- Help develop and distribute engaging social media content, including contests, polls, infographics, photos, and videos.
- Create and edit collateral such as brochures, flyers, newsletters, and social media graphics.
- Aid in the execution of marketing campaigns by coordinating tasks and tracking project progress.
- Assist in creating, scheduling, and monitoring social media posts for timely audience engagement.
- Analyze and report on campaign performance metrics to enhance future marketing strategies.
- Help organize and execute marketing events, including webinars and community outreach initiatives.
- Utilize various software applications for graphic design, video editing, and email marketing.
- Conduct basic market research to gather insights on industry trends and competitor activities.
- Assist with taking photos/videos for brand awareness and social mediums at SEG and community events when the Marketing Coordinator is unavailable.
Desired Qualifications:
- Preferred Experience: Previous experience in marketing, communications, or a related role.
- Required Education: Associate’s degree in marketing, graphic design, or a related field.
Locations:
Auburn, Indiana (1 full-time position)
Job Summary:
Do you enjoy meeting new people and building relationships? Are you solution-focused and collaborate in solving problems? Have you found passion in helping others achieve their financial success? Are you known for your integrity, attention to detail, and follow through on your commitments? If this sounds like you, we want to connect!
What you will be doing:
The Teller position is the most important and visible role with our members. You will set the tone for every person walking through our door. Confidence with technology will help you assist our members endeavoring to conduct transactions independently through our app. You will embody our value of People Helping People, having the mindset and energy to greet each member enthusiastically and with the intention of being the best interaction they will have all day!
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
We value the communities in which we live and serve. Our financial products and services are designed to build financial success and peace of mind for our members. The foundation of our success builds from 4 pillars: Employee Development, Member Engagement, Growth, and Easy Access.
Successful Candidate:
The successful candidate will embody our value of People Helping People! Creating an engaging experience, with the mindset and energy to greet each member enthusiastically and with the intention of being the best interaction they will have all day is what this role is all about! Accurately & effectively conduct financial transactions, proactively suggest products & services, and adhere to required regulations.
Key Job Responsibilities & Qualifications:
- Delight members through exceptional customer experience and educate them on products & services
- Maintain compliance with applicable regulations and NCUA requirements
- Process monetary and card transactions efficiently and accurately
- Confidentially support members in accepting deposits, loan payments, cash advances and more while also advising on transfers, withdrawals, and payments
- High school diploma or equivalent required along with 0-1 years related experience