Welcome to Fort Financial Careers
Our employees are the foundation of our success. For over 80 years, we have empowered our team to deliver innovative financial solutions while serving our members with excellence. We are committed to fostering a talented, engaged workforce and being an employer of choice.
If you value a community-focused culture dedicated to exceeding expectations, we invite you to explore opportunities with us.
Benefits include:
- Medical, dental, vision, and life insurance
- Short- and long-term disability
- Pension and 401(k)
- Paid time off and holidays
- Paid volunteer time
- Educational reimbursement
- Professional development
For more information, please contact our Human Resources team.
Location:
Corporate Office - Fort Wayne, Indiana
Job Summary:
The Mortgage Loan Manager is responsible for generating residential mortgage business through proactive member engagement, cultivation of industry relationships, and comprehensive financial consultation. This position provides direct leadership and oversight of the Mortgage Department to ensure operational excellence, regulatory compliance, and portfolio quality. A key responsibility of this role is building and leading a high-performing team by fostering employee development through effective coaching, mentoring, and leadership. The ideal candidate is a results-driven mortgage professional with a proven ability to grow residential mortgage production, build strong industry relationships, and lead a high-performing team while ensuring operational excellence and regulatory compliance.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
Key Job Responsibilities:
- Originate conventional, FHA, VA, and other mortgage loan products.
- Conduct performance evaluations and develop each employee to their highest potential by identifying areas for improvement and appropriately coaching, training, or correcting performance.
- Promote a supportive and motivating work environment that encourages growth and excellence.
- Build and maintain relationships with members, realtors, builders, and referral partners.
- Act as an escalation point for complex mortgage loan scenarios or client issues.
- Train new team members on systems, products, and regulatory compliance.
- Submit loans for approval to the appropriate investor, meeting their underwriting guidelines and regulations.
- Prepare daily rates and provide to authorized personnel. Maintain accurate pricing throughout the day based on market changes as indicated by investors.
- Ensure compliance with credit union policies, procedures, and applicable regulations.
- Collaborate with marketing to implement campaigns and initiatives.
- Oversee funding of all construction loans for individual mortgages.
- Maintain up-to-date knowledge of industry trends, regulatory changes, and investor requirements impacting mortgage lending.
Desired Qualifications:
- Required Experience: 5-10 years of mortgage lending experience
- Preferred Experience: 3-5 years of direct management experience
- Required Education: Bachelor's degree or achievement of formal certifications recognized in the industry as equivalent.
Locations:
- Fort Wayne, Indiana - Parkwest Branch (Full-Time)
Job Summary:
As a Teller, you will be the face of the credit union, providing exceptional service while efficiently handling financial transactions. The ideal candidate will possess strong interpersonal skills, attention to detail, a commitment to accuracy, a desire for growth, and a strong ability to contribute and work in a positive team environment.
Our Culture:
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. Being a community-focused organization, we believe that investing in employees not only enhances individual health and potential, but it also contributes to the overall success of our organization and community. Our mission as a credit union is to build financial relationships with our members and be their trusted financial advisors.
Key Job Responsibilities:
- Deliver exceptional customer service by proactively providing value and educating members to support their overall financial wellness.
- Identify and pursue opportunities to match credit union products and services with members' financial needs.
- Process various financial transactions accurately and efficiently, including deposits, withdrawals, and transfers.
- Assist members with account inquiries, balance inquiries, and other related requests.
- Collaborate with team members to achieve branch goals and objectives.
- Stay updated on industry trends and any changes in products or services offered to members.
- Adhere to credit union policies and procedures to ensure compliance with regulatory requirements.
Qualifications:
- Required Education: High School Diploma/GED or Equivalent
Apply Online!
Fort Financial is an Equal Opportunity Employer (EOE).
