If you are a primary account member, joint account member, trustee, custodian or guardian of a membership, you will be assigned a relationship level. Visit the Member Rewards page for each level’s qualifications.
Your relationship level will be assigned on the last day of the month. Once your level is set, it is locked in until the following month. Any relationship and/or paper statement fee will be posted to your account at the end of the month. The paper statement fee will be posted based on the frequency of the statement (monthly or quarterly):
Members with a checking account will be charge the paper statement fee on a monthly basis.
Members without a checking account will be charged a paper statement fee on a quarterly basis. The exception to this is if you do not have a checking account but have an Electronic Fund Transaction during the month. In this case, you would be charged a paper statement fee for that month.
The program evaluates your relationship on the last day of the month. It is possible that you may qualify for a higher or lower level during the month, but your relationship level will only be evaluated on the last day of the month.
Only members in the Basic level are assigned a relationship fee. Members in this level can take advantage of any of the following products that may qualify them for another level, which do not have a relationship fee:
$500 or more in deposits to your Primary or Joint Share Account
Members who elect to receive eStatements will not be charged a paper statement fee. To sign up for eStatements, log in or enroll in online banking and click on the eStatement icon once you are registered. Any Fort Financial branch staff will also be glad to assist you with signing up for online banking and/or eStatements.
Yes. If you don’t have sufficient funds in your account to cover the fee, it will take your account negative. You can sign up for eStatements to become exempt from having to pay the paper statement fee. The relationship fee only applies to members in the Basic level. If you move into another level, you will not be charged a relationship fee.
If you have any additional questions, call us at (260) 432-1561 or stop by one of our branches.