Frequently Asked Questions
Your money is insured by the National Credit Union Administration (NCUA), an independent agency of the United States Government. Your savings is federally insured up to $250,000 and backed by the full faith and credit of the United States Government.
Share Insurance Coverage | NCUA
Share Insurance Estimator | MyCreditUnion.gov
Fort Financial members have access to identity restoration services to help if they become a victim of identity theft or fraud. A dedicated recovery advocate can work with you through the restoration process, including helping address fraudulent activity, communicating with creditors and agencies, and taking steps to restore your identity.
Visit our Identity Restoration page to learn more about the services available and what to do if you suspect your identity has been compromised.
If you believe your identity has been stolen or your personal information has been compromised, contact Fort Financial as soon as possible. Identity restoration services are available to help guide you through the recovery process, including reviewing fraudulent activity, working with creditors and agencies, and taking steps to help restore your identity.
Visit our Identity Restoration page for more information and instructions on getting started.
The routing number (274973374) is the first set of numbers on your check. The second set of numbers is your account number. Your check digit is the last number is the last number in your account number and must be provided for automatic deposits/withdrawals to a Fort Financial checking account.
Fort Financial members can order checks through Deluxe. You can also order checks by signing into online/mobile banking and selecting your checking account, and then the "Order Checks" widget. Please call us at 260.432.1561 option 3 if you need help ordering checks.
Visit our Online/Mobile Banking FAQ page for help regarding remote check deposit.
We do not have safety deposit boxes at any of our locations.
Fort Financial belongs to the CO-OP Shared Branch Network, allowing you to make deposits and withdrawals to your Fort Financial accounts at more than 5,000 participating CO-OP Shared Branches nationwide. Visits our Locations page to search for you your nearest CO-OP Shared Branch location.
As of January 1, 2012, paper savings bonds are no longer sold at financial institutions. This action supports Treasury’s goal to increase the number of electronic transactions with citizens and businesses. Click here for details about purchasing savings bonds electronically.
You can find more information on savings bonds, including where to cash them, at TreasuryDirect.gov.
View our eStatement FAQ for more details.
- To report a lost or stolen card (ATM, credit or debit) call 260.435.5124.
- You can also turn your debit card on and off through online and mobile banking by going to My Cards from the main menu. This feature allows you to deactivate your debit card for any reason without issuing you a new card. You can enable your debit card once you are ready to begin using it again.
Check out the telephone banking page for more information and a menu guide.
Refer to our holiday schedule for a list of holidays we observe annually.
Review the fee schedule for a list of account and service fees you could incur.
Our member rewards program assigns you a relationship level each month that gives you special incentives and discounts just for maintaining minimum balances and active accounts with us.
View our online and mobile banking FAQ for more information.
View our online application FAQ for more information.
View our online application FAQ for more information.
View our online and mobile banking FAQ for more information.
NOTE: A text messaging and/or data plan is generally recommended, as data usage can become expensive for heavy users without a plan. For lighter usage, a “pay-as-you-go plan” may be more economical for some members. Check with your wireless carrier for more information.
No. The credit bureau does not allow us to give out copies of the report. You can request a free copy of your credit report by visiting AnnualCreditReport.com.
Because the federal government requires that each of the three national credit-reporting agencies—Experian, Equifax, and TransUnion—gives you a free credit report every year, consider staggering the receipt of each of your credit reports. That way, you'll get a continuous picture of how your credit picture looks, because the three bureaus feed each other the latest information. You’ll also be able to clean up errors as you find them (because errors can drag down a credit score) and you'll also keep an eye on identity theft.
To get a free copy of your credit report, visit AnnualCreditReport.com.
The federal government requires that each of the three national credit-reporting agencies—Experian, Equifax, and TransUnion—gives you a free credit report every year. You can request a free copy of your credit report by visiting AnnualCreditReport.com.
According to the Federal Trade Commission, the only authorized online source is at annualcreditreport.com. Consumers should be aware that there are many sites out there that claim to offer “free” credit reports but often charge you for another product if you accept the report.
To request your credit report by phone, call (877) 322–8228. To request your credit report by mail, write to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281. Do not contact the individual credit-reporting agencies.