eStatements FAQ

woman on laptop

What is an eStatement?

An eStatement is your monthly account statement which can be viewed online. It’s the same account statement that comes to you via U.S. mail. The only difference is that you control when you receive the statement, and you don’t have to worry about it getting lost or stolen in the mail.

Sign up for eStatements

You can enroll in eStatements through online banking. You will need a valid email address to sign up to receive eStatements. Fort Financial Credit Union will notify you each time an eStatement becomes available. This notification is delivered to your email address.

When are eStatements made available for online viewing?

eStatements are made available shortly after the last day of the month, once the credit union has completed its daily update and the monthly account statements have been cycled.

What accounts will have eStatements for me to view?

Any account that you currently receive a monthly account statement for will have eStatements available online.

What if I sign up for eStatements and decide I’d rather receive them in the mail?

If you decide that you would rather receive your account statement via U.S. mail, all you need to do is log in to Online Banking and opt out of receiving eStatements.

Can eStatements be printed and saved?

Yes. eStatements are delivered in PDF format and can be easily printed and saved to your hard drive for retrieval anytime.